If you are not happy with your purchase, you are welcome to return it to us for a full refund.  You have 14 days to return your item provided it is in original and unused condition.

We do not cover the cost of returning your item(s) to us, unless you received a faulty, damaged or wrong item.  Please contact us if you wish Bourne Home to issue you a returns label.

All our items are hand painted and so can vary slightly in style and colour. 

We offer FREE standard shipping on all UK orders.  If you would like 'next day' or international shipping, please get in touch via the 'Contact Us' page. 

Please Note:  For our standard shipping we use My Hermes 3-5 Day courier service.  A signature will be required upon delivery.

Our Heirloom Angels and Santos Cage Dolls are each crafted by hand.

It is part of their intentional design to have minor features that can appear irregular, weathered or worn.

Characteristics such as size, colour and finish may vary slightly. Hairline fractures may appear on some wooden items, especially those with larger wood pieces.